Penny Jefferson, MSN, RN, CCDS, CCDS-O, CCS, CDIP, CRC, CHDA, CRCR, CPHQ, ACPA-C

With more than 33 years in healthcare, Penny began her career as a U.S. Army medic and has held roles spanning CNA through MSN. She brings 14 years of critical care nursing experience and 14 years in Clinical Documentation Integrity. She joined Mayo Clinic in 2019 as a concurrent CDI reviewer and advanced to Supervisor of CDI in Rochester, Minnesota. In December 2022, she transitioned to UC Davis Health, where she serves as Director of Inpatient and Outpatient Clinical Documentation Integrity Services and leads the enterprise-wide CDI strategy. She is a published author, national thought leader, and currently leads the ACPA CommUnity Denials & Appeals Interest Group, fostering collaboration on denial prevention, appeals strategy, and payer engagement. She is also the newly appointed co-host of Talk Ten Tuesday.