RAC and MAC Audits Restarting: The New Normal

There is indication that RAC and MAC audits will be ramping up again in the very near future.

While COVID-19 is not going anywhere, we are all adapting to a new normal. Recovery Audit Contractor (RAC) and Medicare Administrative Contractor (MAC) audits will soon ramp up again. The courts shut down (at least on the civil side) around March 1, 2020. Now that we are entering June 2020, I predict that RAC and MAC audits will resume this month.

According to Westlaw, there have been 3,370 cases nationwide decided with the word “COVID” present in the decisions. This number, however, is a false positive. When the courts shut down due to COVID in March, there were hundreds of cases already argued, but the judge had not written a decision yet. So many of the cases are results of the bottleneck created during the pandemic.

Knicole 060420

 

Many of the cases with the word “COVID” mentioned do so in passing, as an explanation memorializing the past two months’ events. Older decisions with COVID mentioned include the case seen in the above picture. (A company in Arizona is named Covid, Inc.)

There have been 10,000 regulations passed due to COVID-19, and 4,757 administrative decisions and guidance in 50 different jurisdictions have been rendered. COVID has created a situation in which the exceptions define the rule.

Prior to the national shutdown and “stay-at-home” orders being issued, courts were going on as usual. In fact, as late as Feb. 13, 2020, the Supreme Court of Mississippi issued a decision relevant to alleged Medicaid overpayments, indicating that providers do have a property interest in Medicaid reimbursements for services rendered.

There is indication that RAC and MAC audits will be ramping up again in the very near future. If, in fact, you were in the middle of an audit, you will probably be first at bat.

As civil cases begin to trickle in and out of the courts, virtually, the Centers for Medicare & Medicaid Services (CMS) will have the RACs and MACs resume normalcy.

On May 8, 2020, CMS published an interim final rule with comment period in the Federal Register, setting forth additional regulatory waivers and other changes to healthcare regulations and policies in response to COVID-19. At a high level, the interim rule encompasses topics that include what we on RACmonitor have been covering for the past few months, like the expansion of telehealth, support for and expansion of COVID-19 testing, allowing certain licensed professionals to practice at the top of their licenses, Medicare payments for teaching hospitals, changes to the Medicare Shared Savings Program pertaining to financial methodologies, and application and risk assumption deadlines for Accountable Care Organizations (ACOs), among other changes.

One week ago, additional rounds of the Coronavirus Aid, Relief, and Economic Security (CARES) Act provided $4.9 billion in relief to Skilled Nursing Facilities (SNFs).

As we speak, millions upon millions of dollars are being pumped into the healthcare system. Future RAC and MAC auditors will have a difficult time following the money.

Once RAC and MAC audits ramp up again, desk reviews will become more prevalent. At least for a while, on-site reviews will remain paused. In my opinion, desk reviews are less accurate than on-site reviews. Desk reviews usually result in final documentation requests that are vague. There is a benefit to interacting in person. More questions can be answered.

Although no one has explored the opportunity for tele-audits yet, they may be the wave of the future.

Regardless of the modality of future audits, there is going to be confusion.

Besides having your healthcare attorney on speed dial, how can you stay abreast of all the COVID exceptions?

CMS published a 40-page list of all the emergency blanket waivers for healthcare providers. These exceptions can be found on CMS’s website under “summary COVID-19 emergency declaration waivers:

https://www.cms.gov/files/document/summary-covid-19-emergency-declaration-waivers.pdf

Print this out and read it. Know now that the RAC and MAC audits will resume. Prepare your company by arming yourself with knowledge.

Programming Note: Knicole Emanuel is a permanent panelist on Monitor Mondays. Listen to her live reporting every Monday at 10 a.m. EST.

Facebook
Twitter
LinkedIn

Knicole C. Emanuel Esq.

For more than 20 years, Knicole has maintained a health care litigation practice, concentrating on Medicare and Medicaid litigation, health care regulatory compliance, administrative law and regulatory law. Knicole has tried over 2,000 administrative cases in over 30 states and has appeared before multiple states’ medical boards. She has successfully obtained federal injunctions in numerous states, which allowed health care providers to remain in business despite the state or federal laws allegations of health care fraud, abhorrent billings, and data mining. Across the country, Knicole frequently lectures on health care law, the impact of the Affordable Care Act and regulatory compliance for providers, including physicians, home health and hospice, dentists, chiropractors, hospitals and durable medical equipment providers. Knicole is partner at Nelson Mullins and a member of the RACmonitor editorial board and a popular panelist on Monitor Monday.

Related Stories

Leave a Reply

Please log in to your account to comment on this article.

Featured Webcasts

The Cost of Ignoring Risk Adjustment: How HCCs Impact Revenue & Compliance

The Cost of Ignoring Risk Adjustment: How HCCs Impact Revenue & Compliance

Stop revenue leakage and boost hospital performance by mastering risk adjustment and HCCs. This essential webcast with expert Cheryl Ericson, RN, MS, CCDS, CDIP, will reveal how inaccurate patient acuity documentation leads to lost reimbursements through penalties from poor quality scores. Learn the critical differences between HCCs and traditional CCs/MCCs, adapt your CDI workflows, and ensure accurate payments in Medicare Advantage and value-based care models. Perfect for HIM leaders, coders, and CDI professionals.  Don’t miss this chance to protect your hospital’s revenue and reputation!

May 29, 2025
I050825

Mastering ICD-10-CM Coding for Diabetes and it’s Complications: Avoiding Denials & Ensuring Compliance

Struggling with ICD-10-CM coding for diabetes and complications? This expert-led webcast clarifies complex combination codes, documentation gaps, and sequencing rules to reduce denials and ensure compliance. Dr. Angela Comfort will provide actionable strategies to accurately link diabetes to complications, improve provider documentation, and optimize reimbursement—helping coders, CDI specialists, and HIM leaders minimize audit risks and strengthen revenue integrity. Don’t miss this chance to master diabetes coding with real-world case studies, key takeaways, and live Q&A!

May 8, 2025

Trending News

Featured Webcasts

Navigating the 3-Day & 1-Day Payment Window: Compliance, Billing, and Revenue Protection

Navigating the 3-Day & 1-Day Payment Window: Compliance, Billing, and Revenue Protection

Struggling with CMS’s 3-Day Payment Window? Join compliance expert Michael G. Calahan, PA, MBA, CCO, to master billing restrictions for pre-admission and inter-facility services. Learn how to avoid audit risks, optimize revenue cycle workflows, and ensure compliance across departments. Critical for C-suite leaders, providers, coders, revenue cycle teams, and compliance teams—this webcast delivers actionable strategies to protect reimbursements and meet federal regulations.

May 15, 2025
Audit-Proof Your Wound Care Procedures: Expert Insights on Compliance and Risk Mitigation

Audit-Proof Your Wound Care Procedures: Expert Insights on Compliance and Risk Mitigation

Providers face increasing Medicare audits when using skin substitute grafts, leaving many unprepared for claim denials and financial liabilities. Join veteran healthcare attorney Andrew B. Wachler, Esq., in this essential webcast and master the Medicare audit process, learn best practices for compliant billing and documentation, and mitigate fraud and abuse risks. With actionable insights and a live Q&A session, you’ll gain the tools to defend your practice and ensure compliance in this rapidly evolving landscape.

April 17, 2025
Utilization Review Essentials: What Every Professional Needs to Know About Medicare

Utilization Review Essentials: What Every Professional Needs to Know About Medicare

Dr. Ronald Hirsch dives into the basics of Medicare for clinicians to be successful as utilization review professionals. He’ll break down what Medicare does and doesn’t pay for, what services it provides and how hospitals get paid for providing those services – including both inpatient and outpatient. Learn how claims are prepared and how much patients must pay for their care. By attending our webcast, you will gain a new understanding of these issues and be better equipped to talk to patients, to their medical staff, and to their administrative team.

March 20, 2025

Rethinking Observation Metrics: Standardizing Data for Better Outcomes

Hospitals face growing challenges in measuring observation metrics due to inconsistencies in classification, payer policies, and benchmarking practices. Join Tiffany Ferguson, LMSW, CMAC, ACM, and Anuja Mohla, DO, FACP, MBA, ACPA-C, CHCQM-PHYADV as they provide critical insights into refining observation metrics. This webcast will address key issues affecting observation data integrity and offer strategies for improving consistency in reporting. You will learn how to define meaningful metrics, clarify commonly misinterpreted terms, and apply best practices for benchmarking, and gain actionable strategies to enhance observation data reliability, mitigate financial risk, and drive better decision-making.

February 25, 2025

Trending News

Happy National Doctor’s Day! Learn how to get a complimentary webcast on ‘Decoding Social Admissions’ as a token of our heartfelt appreciation! Click here to learn more →

CYBER WEEK IS HERE! Don’t miss your chance to get 20% off now until Dec. 2 with code CYBER24