Aetna Whistleblower Sues CVS’s Pharmacy Benefit Management Division for Spread Pricing

The whistleblower brought this suit under the federal False Claims Act.

In February 2014, whistleblower Sarah Benhke, the former senior Medicare Part D actuary at Aetna, filed a sealed complaint against CVS Caremark, the pharmacy benefit management department of healthcare giant CVS Health, accusing the company of billing Medicare Part D and Medicaid a higher price for prescription drugs than it pays to retail pharmacies, a practice known as “spread pricing.”

A few weeks ago, the complaint was unsealed when the government declined to intervene in the case. The two companies, CVS and Aetna, are also currently in the process of trying to merge.

To receive coverage under Medicare Part D, beneficiaries must affirmatively enroll in one of the hundreds of Part D plans offered by private insurers like Aetna. Part D insurers receive direct subsidies from the Centers for Medicare & Medicaid Services (CMS) to cover the population of patients enrolled in a given plan. The amount paid is determined via a process called “risk adjustment” and is based on a patient’s health status, demographics, and several other factors. The payments are made on a prospective basis, with the amount paid representing expected costs for the following year. If an insurer’s costs exceed the payment provided by CMS, the insurer may be eligible to recoup some of its losses through a risk-sharing agreement with CMS.

A pharmacy benefit manager, or PBM, is a third party that administers prescription drug programs of commercial insurers, Medicare Part D, state government employee plans, and other similar entities. In short, PBMs act as a middle-man between drug manufacturers and pharmacies on one side, and insurers (including Medicare) on the other. PBMs confirm insurance-enrollment status, determine copays, and negotiate drug prices. In 2016, CVS Health controlled about a quarter of the American PBM market, managing the pharmacy benefits of over 60 million Americans.

If a Part D plan uses a PBM, both the plan and the PBM are required to submit information regarding drug prices (including any discounts or rebates) to CMS. The plan also must report any difference between the aggregate amount the plan pays its PBM and the amount the PBM pays retail pharmacies.

The whistleblower’s complaint focuses on the CVS PBM’s actions, which allegedly caused CMS to be overbilled through its contracts with Aetna, which provides benefits to 750,000 Part D beneficiaries. In 2010, Aetna signed a contract with CVS Caremark under which the PBM’s responsibilities included administering a network of pharmacies to serve Aetna beneficiaries, negotiating drug prices on Aetna’s behalf, and providing Aetna with complete drug cost data. In 2012, CVS Caremark informed Aetna that the maximum allowable price for 229 drugs, representing 59 percent of Aetna beneficiaries’ drug utilization, would increase by an average of 13 percent.

Sarah Benhke, the whistleblower, performed an investigation following the price increase and discovered that CVS Caremark had been charging significantly higher rates than other Part D sponsors pay for the same drugs. For example, the price of lisinopril, a drug used to treat hypertension, ranged from $1.54 to $3.02 for other plans, but Aetna paid $4.69.

In 2013, Aetna alerted CVS Caremark to Behnke’s findings and asked whether the PBM could use this information to negotiate better prices for Aetna – or if CVS was getting some sort of rebate that they were not passing along to Aetna (and thus concealing from CMS). CVS Caremark allegedly responded that it had negotiated lower prices with retail pharmacies, but under its agreement with Aetna, it was not required to pass these prices on to the insurer. Aetna disagreed with this interpretation of the contract, although the complaint admits that this behavior would be acceptable on the commercial side of the business. Aetna also uses CVS Caremark as its PBM for administering commercial plans. According to the complaint, this caused CMS to pay higher prices than it would have if CVS Caremark behaved in a lawful and transparent fashion.

The whistleblower brought this suit under the federal False Claims Act (FCA), a law that allows private parties to report fraud against the government and receive a piece (15-30 percent) of the financial recovery as an award. Under the FCA, the government has an option to join the lawsuit and sue an alleged fraud perpetrator alongside the whistleblower, or, as happened in this case, decline to intervene.

The government may change its intervention decision and later seek to rejoin the case. If the whistleblower moves forward and recovers any damages from CVS, she stands to earn a higher award than had the government joined her case. CVS has denied the allegations and the case is proceeding to litigation.

We will continue to track this case as it unfolds.

Comment on this article

Facebook
Twitter
LinkedIn

Mary Inman, Esq.

Mary Inman is a partner and co-founder of Whistleblower Partners LLP, a law firm dedicated to representing whistleblowers under the various U.S. whistleblower reward programs. Mary and her colleagues have pioneered a series of successful whistleblower cases against prominent health insurers, hospitals, provider groups, and vendors under the False Claims Act alleging manipulation of the risk scores of Medicare Advantage patients. Mary is a recognized expert and frequent author, commentator, and speaker on frauds in the healthcare industry, particularly those exposed by whistleblowers. Mary is a member of the RACmonitor editorial board and a popular panelist on Monitor Monday.

Related Stories

Leave a Reply

Please log in to your account to comment on this article.

Featured Webcasts

Mastering OB GYN Coding Accuracy: Precision Coding for Compliance and Reimbursement

Gain clarity and confidence in OB‑GYN coding with this expert‑led webcast featuring Sherri L. Clayton, RHIT, CSS. You’ll learn how to apply global maternity package rules accurately, select the right CPT codes for procedures and visits, and identify documentation gaps that lead to denials. With practical guidance and real examples, this session helps you strengthen compliance, reduce audit risk, and ensure accurate reimbursement for women’s health services.

May 14, 2026

2026 ICD-10-CM/PCS Coding Clinic Update Webcast Series

Uncover essential coding insights with nationally recognized coding authority Kay Piper, RHIA, CDIP, CCS. Through ICD10monitor’s interactive, on‑demand webcast series, Kay walks you through the AHA’s 2026 ICD‑10‑CM/PCS Quarterly Coding Clinics, translating each update into practical, easy‑to‑apply guidance designed to sharpen precision, ensure compliance, and strengthen day‑to‑day decision‑making. Available shortly after each official release.

April 13, 2026

2026 ICD-10-CM/PCS Coding Clinic Update: Fourth Quarter

Uncover critical guidance on the ICD-10-CM/PCS code updates. Kay Piper reviews and explains ICD-10-CM/PCS coding guidelines in the AHA’s fourth quarter 2026 ICD-10-CM/PCS Coding Clinic in an easy to access on-demand webcast.

December 14, 2026

2026 ICD-10-CM/PCS Coding Clinic Update: Third Quarter

Uncover critical guidance on the ICD-10-CM/PCS code updates. Kay Piper reviews and explains ICD-10-CM/PCS coding guidelines in the AHA’s third quarter 2026 ICD-10-CM/PCS Coding Clinic in an easy to access on-demand webcast.

October 12, 2026

Trending News

Featured Webcasts

Compliance for the Inpatient Psychiatric Facility (IPF-PPS): Minimizing Federal Audit Findings by Strengthening Best Practices

Federal auditors are intensifying their focus on inpatient psychiatric facilities, using advanced data analytics to spotlight outliers and pursue high‑dollar repayments. In this high‑impact webcast, Michael Calahan, PA, MBA, Compliance Officer and V.P., Hospital & Physician Compliance, breaks down what regulators are really targeting in IPF-PPS admissions, documentation, treatment and discharge planning. Attendees will learn practical steps to tighten processes, avoid common audit triggers and protect reimbursement and reduce the risk of multimillion-dollar repayment demands.

April 9, 2026

Mastering MDM for Accurate Professional Fee Coding

In this timely session, Stacey Shillito, CDIP, CPMA, CCS, CCS-P, CPEDC, COPC, breaks down the complexities of Medical Decision Making (MDM) documentation so providers can confidently capture the true complexity of their care. Attendees will learn practical, efficient strategies to ensure documentation aligns with current E/M guidelines, supports accurate coding, and reduces audit risk, all without adding to charting time.

March 31, 2026

The PEPPER Returns – Risk and Opportunity at Your Fingertips

Join Ronald Hirsch, MD, FACP, CHCQM for The PEPPER Returns – Risk and Opportunity at Your Fingertips, a practical webcast that demystifies the PEPPER and shows you how to turn complex claims data into actionable insights. Dr. Hirsch will explain how to interpret key measures, identify compliance risks, uncover missed revenue opportunities, and understand new updates in the PEPPER, all to help your organization stay ahead of audits and use this powerful data proactively.

March 19, 2026

Top 10 Audit Targets for 2026-2027 for Hospitals & Physicians: Protect Your Revenue

Stay ahead of the 2026-2027 audit surge with “Top 10 Audit Targets for 2026-2027 for Hospitals & Physicians: Protect Your Revenue,” a high-impact webcast led by Michael Calahan, PA, MBA. This concise session gives hospitals and physicians clear insight into the most likely federal audit targets, such as E/M services, split/shared and critical care, observation and admissions, device credits, and Two-Midnight Rule changes, and shows how to tighten documentation, coding, and internal processes to reduce denials, recoupments, and penalties. Attendees walk away with practical best practices to protect revenue, strengthen compliance, and better prepare their teams for inevitable audits.

January 29, 2026

Trending News

Celebrate Lab Week with MedLearn! Sign up to win one year of our Laboratory All Access Pass! Click here to learn more →

Happy National Doctor’s Day! Learn how to get a complimentary webcast on ‘Decoding Social Admissions’ as a token of our heartfelt appreciation! Click here to learn more →

BLOOM INTO SAVINGS! Get 25% OFF during our spring sale through March 27. Use code SPRING26 at checkout to claim this offer.

CYBER WEEK IS HERE! Don’t miss your chance to get 20% off now until Dec. 1 with code CYBER25

CYBER WEEK IS HERE! Don’t miss your chance to get 20% off now until Dec. 2 with code CYBER24