Supporting her staff is first and foremost for Ally Phillipsen at Genesis HealthCare. EDITOR’S NOTE: RACmonitor, in association with RevKeep, is producing a three-part series on additional documentation requests (ADRs) that arise post-payment. For this, the second article in the series, Chuck Buck interviewed Ally Phillipsen, vice president of accounts receivable quality and recovery at … Continue reading The Genesis of Adeptly Handling ADRs and Audits